eCommerce Info

Solution Providers

• e-InBusiness
• search and merchandising solutions:

Mercado

Endeca

eCommerce UX background and reports

• E-commerce User Experience - Nielsen Norman Group Report Series (2001)
• Best Practice reports eConsultancy (2006)
• eCommerce Search Report free from 37signals
• Digital Weg Magazine Article on how to choose an eCommerce package
• Why do they change their mind? NetRegistry article on shopping cart abandonment

Good Examples

• fine IA (by Jared Folkaman at gt, facet-based nav and lovely search: Ernest Jones
• Blacks Outdoors nice shopping basket flow
• edelight recommendation system taken to a new level

Common mistakes

Common shopping cart mistakes on 'The Interaction Designers' coffee break.